Legal

Accessibility Statement

Effective Date: August 24, 2026Last Updated: August 24, 2026

Mobile IV Infusions LLC, doing business as ProlongHealth (“ProlongHealth,” “we,” “us,” or “our”), is committed to providing a website and digital experience that is accessible to the widest possible audience, including individuals with disabilities.

We believe individuals should be able to access information about our services and navigate ProlongHealth.ai regardless of technology, ability, or circumstance.

Our Accessibility Commitment

ProlongHealth is working to design, develop, and maintain ProlongHealth.ai with accessibility as an ongoing consideration.

Our accessibility efforts may include:

• Providing meaningful alternative text for informative images;
• Supporting keyboard navigation;
• Maintaining appropriate color contrast;
• Using clear headings and logical page structure;
• Providing descriptive labels for forms and interactive elements;
• Supporting appropriate focus indicators;
• Designing content to remain usable at increased text sizes and browser zoom levels;
• Using descriptive links and buttons;
• Avoiding unnecessary reliance on color alone to communicate important information;
• Supporting commonly used assistive technologies where reasonably possible; and
• Reviewing new website functionality with accessibility in mind.

Accessibility Standards

ProlongHealth seeks to improve the accessibility of its digital experiences with reference to generally recognized accessibility practices, including the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium (W3C).

Accessibility is an ongoing process. Technologies, accessibility standards, assistive technologies, and the ProlongHealth website may change over time.

Third-Party Services

ProlongHealth.ai may link to or integrate with third-party platforms and services, including healthcare-provider platforms, medical intake systems, laboratories, pharmacies, payment processors, scheduling systems, communication tools, and other external services.

Although we encourage accessible experiences throughout the patient journey, ProlongHealth does not control the accessibility features or functionality of independently operated third-party websites or applications.

If you experience an accessibility issue involving a third-party service accessed through ProlongHealth, please contact us and we will make reasonable efforts to help identify an alternative method of accessing the applicable information or service where possible.

Assistance Accessing Our Services

If a disability makes it difficult for you to use ProlongHealth.ai, access information, complete a website form, or navigate an available service, please contact us.

We will make reasonable efforts to provide the information or assistance through an accessible alternative when appropriate and reasonably available.

Feedback and Accessibility Issues

We welcome feedback about the accessibility of ProlongHealth.ai.

If you encounter an accessibility barrier, please contact us and include, when possible:

• The webpage or feature where you encountered the problem;
• A brief description of the accessibility issue;
• The browser or device you were using, if relevant; and
• Your preferred method for us to contact you.

Please do not include unnecessary medical or sensitive personal information in an ordinary email concerning a website accessibility issue.

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Continuous Improvement

ProlongHealth views accessibility as an ongoing responsibility rather than a one-time project.

As ProlongHealth.ai evolves, we intend to continue evaluating the accessibility of new and existing features and make reasonable improvements to the digital experience.